About
Bonding
Our ATOL bond gives you the benefit of financial protection offering you peace of mind when you travel.
If you a book a holiday including international flights through The Exceptional Travel Company you are protected by our membership of ATOL. ATOL, short for “Air Travel Organisers’ Licensing”, exists to protect the public from losing money or being stranded abroad in the unlikely event of the Exceptional Travel Company becoming insolvent. Should this occur, the CAA (Civil Aviation Authority) will ensure that arrangements are made to fly clients home and will arrange full refunds to any monies already paid for future bookings with us. ATOL was first introduced in 1972 and it gives comprehensive consumer protection to 28 million people in the UK who buy flights or air holidays each year.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate click HERE.
Our ATOL bond gives you the benefit of financial protection offering you peace of mind when you travel.
If you a book a holiday including international flights through The Exceptional Travel Company you are protected by our membership of ATOL. ATOL, short for “Air Travel Organisers’ Licensing”, exists to protect the public from losing money or being stranded abroad in the unlikely event of the Exceptional Travel Company becoming insolvent. Should this occur, the CAA (Civil Aviation Authority) will ensure that arrangements are made to fly clients home and will arrange full refunds to any monies already paid for future bookings with us. ATOL was first introduced in 1972 and it gives comprehensive consumer protection to 28 million people in the UK who buy flights or air holidays each year.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate click HERE.
An Exceptional Team
Having sourced some of the most knowledgeable experts in the industry, the team boasts in excess of 50 years’ practice with a number of the UK’s leading and elite operators. We’ve taken the best of our experience and combined it with our own personal values and knowledge to expand upon and better the industry ideal.
Testimonials
We know we are only as good as people say we are. So don’t take our word for it, hear it from the people who really count and see what our guests have said:
J&C Voyageurs
In 2016 Exceptional Travel were thrilled to announce the acquisition of fellow Wiltshire based Africa travel specialist J&C Voyageurs.
COMMITTED TO YOU
What’s important to us and sets us apart from the rest, our 'values' if you like…
Privacy Policy
This policy page has been designed to explain the information we collect, how and why we collect it, and when it is used. We will keep this webpage as up to date as possible, reviewing our policies periodically to ensure openness and clarity between all parties.
Terms & Conditions
The Exceptional Travel Company is incorporated in England (company number 06915419). We are specialist travel organisers. Our business operates out of the United Kingdom (UK) and our services are as advertised.
Travel Insurance
Please make sure you are fully covered before you travel. It is a condition of booking with Exceptional Travel that you must have adequate Travel Insurance covering you for Medical Expenses, Personal Liability, Cancellation and Curtailment risks.
The Safari Store
Exceptional Travel are delighted to partner with The Safari Store to prepare you for your holiday in the wild.
Airport Parking
Meteor Meet and Greet Parking (now part of Purple Parking), the leading airport valet parking operator in the UK, provide valet parking facilities at all major, as well as many smaller airports in the UK.