About

Our Values

Listen First

Listening to your requirements and asking the right questions is key, and as a result we are able to put a great deal of thought into the planning of your bespoke trip.

Being keen travellers ourselves we are keen to advise and encourage experiential travel, off the beaten track and are willing to impart all sorts of inside information and golden nuggets of advice to ensure your trip is extra memorable.

We pride ourselves on attention to detail and personal service and we want to share our knowledge with you to help create your picture perfect trip.

Keeping it Personal

The fact that 90% of our business come from repeat guests or referrals speaks volumes. We consider small to be beautiful and by maintaining a boutique approach we can grow while preserving the personal relationships we have with our guests, without compromising on the time we spend with them.

We’re consumers ourselves, we appreciate holidays are a luxury and as such the service and time spent on their planning should represent value for money.

Impartial Relationships

We are not tied or restricted to any allegiances or affiliations and as such remain unbiased and available to recommend the property and route which best suits your requirements, not that which best suits our pocket . Our considerable number of years in the industry means we have established firm and trustworthy relationships with reliable hotels and our colleagues on the ground, ensuring our guests peace of mind.

Authentic Recommendations

With so many options on offer these days we are passionate about keeping experiences authentic and not limiting a guests experience to the well-known and often crowded sights. A trip to India’s Golden Triangle should not ignore the beautiful Taj Mahal but it should also include a route through remote local villages to meet tribesmen and witness (or even partake in) an opium ceremony or the opportunity to ride Marwari horses through the breath-taking Mali Nathji ka Dhora.

Available 24/7

We are available! Our office travels with us and we recognise that 9-5 may not always be the most convenient time for you to speak to us. If you’d like to chat through your requirements on a Wednesday evening or call to check how many layers you should be taking as you’re packing on a Sunday morning, we’re always available to take your call.

With offices in Oxfordshire and London, where possible we welcome the opportunity to meet our guests face to face in order to discuss your plans and establish that all-important trustworthy relationship.

For those further afield we’re pretty techno friendly as well and our Skype facility is always open.

Redefining Luxury Travel

We firmly believe a journey should not just be about the hotel or business class seat, the transfer or the packaging. Your trip should go beyond an affinity between your expectation and your experience. We aim to surpass your hopes and surprise even the most nomadic among you.

Listen First

Listening to your requirements and asking the right questions is key, and as a result we are able to put a great deal of thought into the planning of your bespoke trip.

Being keen travellers ourselves we are keen to advise and encourage experiential travel, off the beaten track and are willing to impart all sorts of inside information and golden nuggets of advice to ensure your trip is extra memorable.

We pride ourselves on attention to detail and personal service and we want to share our knowledge with you to help create your picture perfect trip.

Keeping it Personal

The fact that 90% of our business come from repeat guests or referrals speaks volumes. We consider small to be beautiful and by maintaining a boutique approach we can grow while preserving the personal relationships we have with our guests, without compromising on the time we spend with them.

We’re consumers ourselves, we appreciate holidays are a luxury and as such the service and time spent on their planning should represent value for money.

Impartial Relationships

We are not tied or restricted to any allegiances or affiliations and as such remain unbiased and available to recommend the property and route which best suits your requirements, not that which best suits our pocket . Our considerable number of years in the industry means we have established firm and trustworthy relationships with reliable hotels and our colleagues on the ground, ensuring our guests peace of mind.

Authentic Recommendations

With so many options on offer these days we are passionate about keeping experiences authentic and not limiting a guests experience to the well-known and often crowded sights. A trip to India’s Golden Triangle should not ignore the beautiful Taj Mahal but it should also include a route through remote local villages to meet tribesmen and witness (or even partake in) an opium ceremony or the opportunity to ride Marwari horses through the breath-taking Mali Nathji ka Dhora.

Available 24/7

We are available! Our office travels with us and we recognise that 9-5 may not always be the most convenient time for you to speak to us. If you’d like to chat through your requirements on a Wednesday evening or call to check how many layers you should be taking as you’re packing on a Sunday morning, we’re always available to take your call.

With offices in Oxfordshire and London, where possible we welcome the opportunity to meet our guests face to face in order to discuss your plans and establish that all-important trustworthy relationship.

For those further afield we’re pretty techno friendly as well and our Skype facility is always open.

Redefining Luxury Travel

We firmly believe a journey should not just be about the hotel or business class seat, the transfer or the packaging. Your trip should go beyond an affinity between your expectation and your experience. We aim to surpass your hopes and surprise even the most nomadic among you.

Testimonials

We know we are only as good as people say we are. So don’t take our word for it, hear it from the people who really count and see what our guests have said:

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Overview

The Exceptional Travel Company is a specialist travel company offering the very best in bespoke luxury safaris and holidays to Africa, Asia, Australasia, Arabia, Latin America and the Indian Ocean Islands.

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History

Exceptional Travel was an idea born from owner and Director, Toby Warren, who has over nineteen years experience in the luxury travel industry having both guided clients and managed lodges and camps in Africa.

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An Exceptional Team

Exceptional Travel was an idea born from owner and Director, Toby Warren, who has over nineteen years experience in the luxury travel industry having both guided clients and managed lodges and camps in Africa.

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Bonding

Our ATOL bond gives you the benefit of financial protection offering you peace of mind when you travel.

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Privacy Policy

This policy page has been designed to explain the information we collect, how and why we collect it, and when it is used. We will keep this webpage as up to date as possible, reviewing our policies periodically to ensure openness and clarity between all parties.

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Terms & Conditions

The Exceptional Travel Company is incorporated in England (company number 06915419). We are specialist travel organisers. Our business operates out of the United Kingdom (UK) and our services are as advertised.

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Airport Parking

Meteor Meet and Greet Parking (now part of Purple Parking), the leading airport valet parking operator in the UK, provide valet parking facilities at all major, as well as many smaller airports in the UK.

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Travel Insurance

Please make sure you are fully covered before you travel. It is a condition of booking with Exceptional Travel that you must have adequate Travel Insurance covering you for Medical Expenses, Personal Liability, Cancellation and Curtailment risks.

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Get in touch with us now to start planning your journey

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